From:k>
Date: Mon, 16 Mar 2020, 10:14
Subject: skb notice
To>
Good Evening Everyone,
We have made a decision to instigate some measures specifically in relation to the current spread of COVID-19.
The health and well being of our customers and team members is our highest priority. Accordingly, we are introducing measures to limit any potential impact caused by the COVID-19 pandemic for both our customers and staff, and also to ensure our products remain available throughout these trying times.
As a precaution to help ensure continuous supply during this especially busy period leading into Pesach we will be closing our retail shop to in-store customer trade until further notice. We will however be offering customer service via the following options:
Pickup from our shop via the side door on Acacia Street – You will be able to request one of the following pickup times (11am, 12pm, 2pm, 3pm, 4pm, 5pm). We will do our best to accommodate your preferred time & day. Please find on street parking around our shop and meet us at the side door at the determined pick up time.
Home Delivery – Local PM home delivery to the following suburbs Elsternwick, Ripponlea, St Kilda East, Balaclava, Caulfield South, Caulfield North, Armadale. Delivery cost is $10 per delivery.
The cut off time for getting your order in for delivery or pick up each day will be 12pm the day prior. We will commence this system from Tuesday 17th March – no pickups or deliveries will be available on Monday 16th March.
We have prepared a revised pricelist and order form (see attached) to assist you with ordering your required products. Either fill out, save, and send back excel file, or print off a copy of the pdf file and send us a photo via WhatsApp or email. Printed copies of these order forms will be available for collection from a plastic folder on the front door of our Glen Eira Rd premises.
We have included some bulk frozen poultry specials which would encourage you to buy if you are looking for some value leading into Pesach.
If placing an order via email, please quote the correct product name and code in order to avoid any confusion.
You can place your orders via the following preferred methods:
WhatsApp Chat: 0411 054 550
Email: orders@solomon.com.au
Phone: 9532 8855 (Last resort)
We will be able to take credit card payment upon pickup for all those coming to the shop to pick up your orders (no cash). All orders for delivery will need to be prepaid via credit card – please call or email to provide credit card details prior to delivery.
During this time, we will continue to supply all our wholesale customers as well as local supermarkets. Increased levels of whole chickens will be available at Coles Elsternwick from Tuesday. Wholesale customers should continue to order as normal.
We urge you not to panic buy so that we can fulfill all of our customer's needs. Please space out your orders over the coming weeks leasing into Pesach in order to assist us with supplying all of our customers.
Please be aware that these times remain uncharted territory for everyone. Please be patient and understanding with both us and each other.
We think that with all these measures in place, and with your cooperation, everything should be smooth sailing, albeit in a slightly different manner.
Spread the word and spread the love !
EXCEL VERSION
https://solomonkosherbutcher-my.sharepoint.com/…/EY0kz6LK33…
PDF VERSION
https://solomonkosherbutcher-my.sharepoint.com/…/EeNK2rD3_F…
Ariel Jacobson
General Manager